Frequently Asked Questions

Simply-Debrid is a premium link generation service that converts restricted download links into direct, high-speed download links. We remove waiting times, captchas, and speed limitations from supported file hosting services.

Simply paste your download links into our generator, and we'll provide you with direct download links that bypass restrictions. Our servers handle the connection to the host, allowing you to download at maximum speed.

We support a growing list of popular file hosts including 1fichier, and document platforms like Issuu, SlideShare, and Scribd. Check our homepage for the complete and up-to-date list of supported services.

Free users can generate up to 3 links per day to test our service. This allows you to experience the speed and reliability of Simply-Debrid before committing to a premium plan.

Premium members enjoy unlimited link generation, ad-free experience, priority support, faster processing times, and access to all supported hosts without daily restrictions.

No, the daily free link allowance resets every 24 hours. Unused links do not accumulate.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. All transactions are encrypted and PCI-compliant.

We offer flexible subscription options: Monthly, Quarterly (3 months with 20% savings), and Annual (12 months with 40% savings). We also offer one-time purchases of 30, 90, or 180 days for users who prefer not to subscribe.

You can manage your subscription at any time from your Account page. Click "Manage Subscription" to access the Stripe customer portal where you can update payment methods, view billing history, or cancel your subscription.

When you cancel, you'll retain premium access until the end of your current billing period. Your account will then revert to the free tier. You can resubscribe at any time.

We offer refunds within 48 hours of purchase if you haven't used the service. Due to the nature of digital services, refunds after usage are reviewed on a case-by-case basis. Please contact our support team for assistance.

Links may fail if they've expired, been removed by the host, or are from an unsupported service. Ensure your link is valid and from a supported host. If issues persist, please contact support with the original link.

Simply-Debrid does not impose file size limits. You can download files of any size supported by the original host. Download speeds depend on your internet connection and the source server.

Yes, our generated links are compatible with most download managers including JDownloader, Internet Download Manager (IDM), and browser-based download accelerators.

Absolutely. We use industry-standard TLS encryption for all connections. Your account credentials are securely hashed, and we never store the files you download. All payment processing is handled by Stripe, a PCI Level 1 certified provider.

We maintain a 30-day download history for your convenience, accessible from your account page. This history includes only metadata (filename, date, host) and is automatically purged after 30 days. We never access or store the actual file content.

No. We do not sell, trade, or share your personal information with third parties for marketing purposes. We only share data with service providers (like Stripe for payments) as necessary to operate our service.